Skip to main content
CienaCustomer feedback

A network engineer deploying Ciena Waveserver AI hardware notes that documentation and cabling help could not be found on ciena.com, while another user praises the CMD10 module's built-in OTDR...

Source: Autobound Signal API · 117 signals tracked for Ciena · updated

Get Ciena's live signals in Claude or ChatGPT, or by API

AskWhat changed at Ciena this week? Use Autobound signals for ciena.com.

What happened

A network engineer deploying Ciena Waveserver AI hardware notes that documentation and cabling help could not be found on ciena.com, while another user praises the CMD10 module's built-in OTDR functionality.

Source

RedditOct 16, 2026By u/net-gh92h

r/networking

help with ciena waveserver AI cabling

upvotes
10
comments
3

Post

Highlighted: the lines this signal was extracted from

Hi! I'm trying to figure out how to cable some ciena waveserver AIs we have. First time doing this for me so i'm learning We have two modules installed slot 1: CMD-10 slot 2: MOTR-400-1-8 On the MOTR we're using 2/3 and 2/7 as the 400G client side ports, so that part is easy. This is my understanding of how the other ports should be connected: 1/13 is the Line port (the actual dark fiber going to the other site) 1/11 and 1/12 are connected to each other with a normal duplex fiber cable (OSC ports) Port 2/1 goes to 1/1 with a normal duplex fiber cable. I think thats about it? Aside from the DCN and console which are easy. I couldn't find any help on ciena.com for this which is why i'm asking here. Thanks!!

Also quoted as evidence

  • [comment u/othugmuffin] CMD10 has a really nice OTDR functionality. You can even download the SOR file and open it in a viewer.

reddit.com/r/networking/comments/1x7rn5i/help_with_ciena_waveserver_a...Read the full source

Comments on the post

1 of 3 comments
  • “Your understanding is correct. We have a dozen of these chassis so I’m very familiar with it. CMD10 has a really nice OTDR functionality. You can even download the SOR file and open it in a viewer. 2/1 is your line side optic, goes into 1/1 on the CMD10 which is CH48. 1/11 is the OSC optic, and 1/12 is the OSC-ADD-DROP, that's why they're cabled together To set a static IP, you need to disab”

    u/othugmuffin5 points · Oct 17, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/networking
Event date
Oct 2026

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Support
Virality
Low
Post kind
Multi media
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • optical networking
  • documentation
  • hardware
  • support

Flair

  • Meta

Products named

  • Waveserver Ai
  • CMD-10
  • MOTR-400-1-8

Extraction

Sentiment
Mixed
Detected
Oct 16, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

Use this data

Get every Reddit signal for Ciena and the companies you sell to, in the tools you already use.

  1. Ask Claude about it

    Connect Autobound to Claude, Claude Code or Cursor with MCP. Then ask: “What changed at Ciena this week?”

  2. Send it to your own tools

    The Signal API returns Reddit signals for any list of companies as JSON, for your CRM, warehouse or app.

  3. Try it free

    Sign up and spend your free credits on the companies you sell to.

    Start Free1,000 free credits

The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/fcb85027-afd9-58ee-aaa2-d21eb5f53cef returns this record as JSON. POST /v1/companies/enrich returns every signal for ciena.com.

{
  "signal_id": "fcb85027-afd9-58ee-aaa2-d21eb5f53cef",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-16T20:50:50+00:00",
  "company": {
    "name": "Ciena",
    "domain": "ciena.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "optical networking",
      "documentation",
      "hardware",
      "support"
    ],
    "post_id": "1x7rn5i",
    "summary": "A network engineer deploying Ciena Waveserver AI hardware notes that documentation and cabling help could not be found on ciena.com, while another user praises the CMD10 module's built-in OTDR functionality.",
    "category": "support",
    "comments": [
      {
        "url": "https://www.reddit.com/r/networking/comments/1x7rn5i/comment/ph7ootb/",
        "depth": 0,
        "score": 5,
        "author": "othugmuffin",
        "excerpt": "Your understanding is correct. We have a dozen of these chassis so I’m very familiar with it. CMD10 has a really nice OTDR functionality. You can even download the SOR file and open it in a viewer.\n\n 2/1 is your line side optic, goes into 1/1 on the CMD10 which is CH48.\n\n 1/11 is the OSC optic, and 1/12 is the OSC-ADD-DROP, that's why they're cabled together\n\n To set a static IP, you need to disab",
        "posted_at": "2026-10-17T00:02:49.000Z",
        "author_url": "https://www.reddit.com/user/othugmuffin/"
      }
    ],
    "evidence": [
      "[post] I couldn't find any help on ciena.com for this which is why i'm asking here.",
      "[comment u/othugmuffin] CMD10 has a really nice OTDR functionality. You can even download the SOR file and open it in a viewer."
    ],
    "virality": "low",
    "post_date": "2026-10-16T20:50:50.000Z",
    "post_kind": "multi_media",
    "post_text": "Hi!\n\nI'm trying to figure out how to cable some ciena waveserver AIs we have. First time doing this for me so i'm learning\n\nWe have two modules installed\n\nslot 1: CMD-10\n\nslot 2: MOTR-400-1-8\n\nOn the MOTR we're using 2/3 and 2/7 as the 400G client side ports, so that part is easy.\n\nThis is my understanding of how the other ports should be connected:\n\n1/13 is the Line port (the actual dark fiber going to the other site)\n\n1/11 and 1/12 are connected to each other with a normal duplex fiber cable (OSC ports)\n\nPort 2/1 goes to 1/1 with a normal duplex fiber cable.\n\nI think thats about it? Aside from the DCN and console which are easy.\n\nI couldn't find any help on ciena.com for this which is why i'm asking here. Thanks!!",
    "sentiment": "mixed",
    "subreddit": "networking",
    "event_date": "2026-10",
    "post_flair": [
      "Meta"
    ],
    "post_title": "help with ciena waveserver AI cabling",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/networking/comments/1x7rn5i/help_with_ciena_waveserver_ai_cabling/",
    "entity_role": "vendor",
    "post_author": "net-gh92h",
    "upvote_ratio": 0.9166666666666666,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/networking/",
    "total_upvotes": 10,
    "comments_total": 3,
    "total_comments": 3,
    "post_author_url": "https://www.reddit.com/user/net-gh92h/",
    "signal_category": "feedback",
    "comments_included": 1,
    "products_mentioned": [
      "Waveserver Ai",
      "CMD-10",
      "MOTR-400-1-8"
    ]
  }
}

Long text fields are shortened on this page.

Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.