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Palo Alto NetworksCustomer feedback

Palo Alto Networks customers report severe usability and reliability issues with Strata Cloud Manager (SCM), citing missing data, UI glitches with grey boxes, and inconsistent device visibility...

Source: Autobound Signal API · 125 signals tracked for Palo Alto Networks · updated

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AskWhat changed at Palo Alto Networks this week? Use Autobound signals for paloaltonetworks.com.

What happened

Palo Alto Networks customers report severe usability and reliability issues with Strata Cloud Manager (SCM), citing missing data, UI glitches with grey boxes, and inconsistent device visibility while pushing back against migrations from Panorama.

Source

RedditOct 31, 2026By u/jaguinaga21

r/paloaltonetworks

SCM Issues?

upvotes
6
comments
5

Post

Highlighted: the lines this signal was extracted from

Anyone seeing issues with SCM? Like data and things missing?

Also quoted as evidence

  • [comment u/andyfrance69] I've had nothing but a list of grey boxes when trying to select snippets for context for most of this week.

  • [comment u/bicho01] It's a POS product. Palo is trying too hard to make us migrate to SCM from panorama. Not on my watch.

reddit.com/r/paloaltonetworks/comments/1xjvnnb/scm_issuesRead the full source

Comments on the post

4 of 5 comments
  • “It’s a half baked product”

    u/spunkyfingers5 points · Oct 31, 2026View

  • “I've had nothing but a list of grey boxes when trying to select snippets for context for most of this week.”

    u/andyfrance693 points · Oct 31, 2026View

  • “The "Feature Adoption" section is not consistent, the Devices missing without any reason, among other things.”

    u/maur73111 points · Oct 31, 2026View

  • “It's a POS product. Palo is trying too hard to make us migrate to SCM from panorama. Not on my watch.”

    u/bicho011 points · Oct 31, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/paloaltonetworks
Event date
Oct 2026

The full record

From the Signal API record

Numbers

Mentions
25

Details

Timing
Ongoing state
Category
Reliability
Virality
Low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • firewall
  • cloud management
  • reliability
  • migration

Flair

  • Question

Products named

  • SCM
  • Strata Cloud Manager
  • Panorama

Extraction

Sentiment
Negative
Detected
Oct 31, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/27ff67db-298a-54cf-a6e0-15436f0a2880 returns this record as JSON. POST /v1/companies/enrich returns every signal for paloaltonetworks.com.

{
  "signal_id": "27ff67db-298a-54cf-a6e0-15436f0a2880",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-31T00:07:22+00:00",
  "company": {
    "name": "Palo Alto Networks",
    "domain": "paloaltonetworks.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "firewall",
      "cloud management",
      "reliability",
      "migration"
    ],
    "post_id": "1xjvnnb",
    "summary": "Palo Alto Networks customers report severe usability and reliability issues with Strata Cloud Manager (SCM), citing missing data, UI glitches with grey boxes, and inconsistent device visibility while pushing back against migrations from Panorama.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/paloaltonetworks/comments/1xjvnnb/comment/19rwpbp5rgddv/",
        "depth": 0,
        "score": 5,
        "author": "spunkyfingers",
        "excerpt": "It’s a half baked product",
        "posted_at": "2026-10-31T02:04:08.000Z",
        "author_url": "https://www.reddit.com/user/spunkyfingers/"
      },
      {
        "url": "https://www.reddit.com/r/paloaltonetworks/comments/1xjvnnb/comment/19rwp353frpvp/",
        "depth": 0,
        "score": 3,
        "author": "andyfrance69",
        "excerpt": "I've had nothing but a list of grey boxes when trying to select snippets for context for most of this week.",
        "posted_at": "2026-10-31T01:58:48.000Z",
        "author_url": "https://www.reddit.com/user/andyfrance69/"
      },
      {
        "url": "https://www.reddit.com/r/paloaltonetworks/comments/1xjvnnb/comment/19rxf96ye6xtu/",
        "depth": 0,
        "score": 1,
        "author": "maur7311",
        "excerpt": "The \"Feature Adoption\" section is not consistent, the Devices missing without any reason, among other things.",
        "posted_at": "2026-10-31T11:45:29.000Z",
        "author_url": "https://www.reddit.com/user/maur7311/"
      },
      {
        "url": "https://www.reddit.com/r/paloaltonetworks/comments/1xjvnnb/comment/19rxtom9yzzy8/",
        "depth": 0,
        "score": 1,
        "author": "bicho01",
        "excerpt": "It's a POS product. Palo is trying too hard to make us migrate to SCM from panorama. Not on my watch.",
        "posted_at": "2026-10-31T17:08:59.000Z",
        "author_url": "https://www.reddit.com/user/bicho01/"
      }
    ],
    "evidence": [
      "[post] Anyone seeing issues with SCM? Like data and things missing?",
      "[comment u/andyfrance69] I've had nothing but a list of grey boxes when trying to select snippets for context for most of this week.",
      "[comment u/bicho01] It's a POS product. Palo is trying too hard to make us migrate to SCM from panorama. Not on my watch."
    ],
    "virality": "low",
    "post_date": "2026-10-31T00:07:22.000Z",
    "post_kind": "text",
    "post_text": "Anyone seeing issues with SCM? Like data and things missing?",
    "sentiment": "negative",
    "subreddit": "paloaltonetworks",
    "event_date": "2026-10",
    "post_flair": [
      "Question"
    ],
    "post_title": "SCM Issues?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/paloaltonetworks/comments/1xjvnnb/scm_issues/",
    "entity_role": "vendor",
    "post_author": "jaguinaga21",
    "upvote_ratio": 0.875,
    "mention_count": 25,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/paloaltonetworks/",
    "total_upvotes": 6,
    "comments_total": 5,
    "total_comments": 5,
    "event_date_text": "most of this week",
    "post_author_url": "https://www.reddit.com/user/jaguinaga21/",
    "signal_category": "feedback",
    "comments_included": 4,
    "products_mentioned": [
      "SCM",
      "Strata Cloud Manager",
      "Panorama"
    ]
  }
}

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