A customer running a 12-year-old Panasonic KX-NS500NE PBX reports that it is working fine overall but fails to register newly added Fanvil/Linkvil IP DECT base stations (W710H) and handsets (W620H).

{
  "signal_id": "0c057d5f-1070-583f-a24e-4067ca79b721",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-30T09:35:45+00:00",
  "company": {
    "name": "Panasonic",
    "domain": "panasonic.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "voip",
      "pbx",
      "hardware",
      "integration"
    ],
    "post_id": "1xjau4z",
    "summary": "A customer running a 12-year-old Panasonic KX-NS500NE PBX reports that it is working fine overall but fails to register newly added Fanvil/Linkvil IP DECT base stations (W710H) and handsets (W620H).",
    "category": "integration",
    "evidence": [
      "[post] We have Panasonic PBX, KX-NS500NE, 12 years old but working fine with latest fw. There are several analog and IP phones (panasonic and fanvil) installed.",
      "[post] Now I want to add Fanvil/Linkvil IP Dect, (W710H base station + W620H handsets). But, it seems that NS500 can't register those."
    ],
    "virality": "very_low",
    "post_date": "2026-10-30T09:35:45.000Z",
    "post_kind": "text",
    "post_text": "Hi to all.\n\nWe have Panasonic PBX, KX-NS500NE, 12 years old but working fine with latest fw. There are several analog and IP phones (panasonic and fanvil) installed. Now I want to add Fanvil/Linkvil IP Dect, (W710H base station + W620H handsets). But, it seems that NS500 can't register those. I can't find where the problem could be. For IP trunk needs, local port on NS500 is changed from 5060 to 15060 and I suspected that this could be problem, changed it under line settings, but it is still not working. There are latest firmwares on all sides. Any ideas?",
    "sentiment": "mixed",
    "subreddit": "VOIP",
    "post_flair": [
      "Discussion"
    ],
    "post_title": "Linkvil/Fanvil with Panasonic PBX",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/VOIP/comments/1xjau4z/linkvilfanvil_with_panasonic_pbx/",
    "entity_role": "vendor",
    "post_author": "zhex1905",
    "upvote_ratio": 1,
    "mention_count": 3,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/VOIP/",
    "total_upvotes": 1,
    "comments_total": 1,
    "total_comments": 1,
    "other_companies": [
      {
        "name": "Fanvil",
        "role": "partner",
        "domain": "fanvil.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/zhex1905/",
    "signal_category": "feedback",
    "comments_included": 0,
    "products_mentioned": [
      "KX-NS500NE"
    ]
  }
}

curl https://signals.autobound.ai/v1/signals/0c057d5f-1070-583f-a24e-4067ca79b721 \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"panasonic.com","limit":20}'