For the 12th Time, SAP Named a Leader in Gartner® Magic Quadrant™ for Digital Commerce Platform
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SAP has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce Platforms, making SAP the only vendor recognized as a Leader 12 times since 2014. We believe the 2026 evaluation recognized SAP for strengths in areas that are increasingly important to enterprise commerce: using AI to make commerce more intelligent, supporting complexity at global scale, and connecting commerce with operational data. For SAP, these areas come to life in how we help customers simplify complex commerce and prepare for what comes next. AI is changing how customers discover products, interact with businesses, and complete purchases. It is also creating opportunities to simplify work for commerce teams. SAP Commerce Cloud helps bring AI into customer experiences and commerce workflows while maintaining the business controls required for enterprise transactions. Ericsson provides an example of what this can look like in practice. Generating a customer quote could once take more than two weeks. Today, after digitizing and streamlining its commerce processes with SAP Commerce Cloud, many of those requests can be completed in minutes or even seconds. With that digital foundation in place, Ericsson is now exploring how AI agents could support quote creation while employees remain responsible for oversight and decision-making. The goal is straightforward: use AI to reduce complexity...
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