Walmart’s Flipkart is quietly building a food delivery challenger in India
Article excerpt
Flipkart, the Walmart-owned Indian e-commerce giant, is preparing to challenge India’s food-delivery duopoly of Zomato and Swiggy. It is entering a fiercely competitive market that has defeated even previous attempts by Amazon and Google to break in. The Bengaluru-based company is testing its food-delivery service internally and has expanded the trial from a few hundred employees to upwards of 8,000, according to two people familiar with the matter. It has also deployed a dedicated fleet of riders through its logistics arm, Ekart, separate from the riders who handle its quick-commerce deliveries, as it prepares for a public launch. The employee-only service appears as a separate tab on Flipkart’s main shopping app, alongside its Minutes quick-commerce offering and travel bookings, TechCrunch has learned. It draws on restaurants listed through ONDC, a government-backed network that connects online buyers and sellers across different platforms, as well as restaurants that Flipkart signed up directly. Riders wearing jerseys bearing the “Eat-in by Minutes” branding have also begun fulfilling orders on the streets of Bengaluru, the southern Indian city where Flipkart is headquartered. As Flipkart expands its food-delivery operations, it is entering a market that the brokerage firm Bernstein estimates is growing 18% to 20% a year. Online delivery, though, still accounts for just...
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Meanwhile, Swiggy has launched Toing , a separate app aimed at customers looking for cheaper meals.
