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T-Mobile10-Q: Customer churn

Prepaid revenues drop 8% in Q3 2026 driven by lower average prepaid customers

Source: Autobound Signal API · 100 signals tracked for T-Mobile · updated

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What happened

Prepaid service revenues fell $198 million or 8% to $2,427 million in the three months ended September 30, 2026, driven by lower average prepaid customer counts and promotional dilution.

Source

SEC EDGAROct 28, 2026

Quarterly report (Form 10-Q)

T-Mobile 10-Q for Quarter ended Sep 30, 2026

Filing excerpt

Prepaid revenues decreased $198 million, or 8%, for the three months ended and decreased $494 million, or 6%, for the nine months ended September 30, 2026.

sec.gov/Archives/edgar/data/1283699/000128369926000129/tmus-20260930.htmRead the full source

Other signals in this filing (6)

Extracted by Autobound

From the Signal API record
Signal
10-Q: Customer churn

What this signalsFilings often name leadership changes, deals and spending plans.

Period
Quarter ended Sep 30, 2026
Fiscal year end
09/30
Filed
Oct 28, 2026

More 10-Q signals at other companies

The full record

From the Signal API record

Numbers

Dollar figure
$198M (decrease in quarterly prepaid revenues)
Percent
-8% (decrease in prepaid revenues for three months ended September 30, 2026)

Details

CIK
1283699
Accession number
0001283699-26-000129
Timeframe
Current quarter
Quarter
Q3
Filing year
2026
Period end date
Sep 30, 2026
Why it matters
Customer success tools needed
Signal category
Revenue

Extraction

Confidence
High
Relevance
70%
Sentiment
Negative
Detected
Nov 3, 2026
signal_type
sec-10q
signal_subtype
customerChurn

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The API returns more than this page shows

This page shows a preview. The full sec-10q record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/7e6ff596-37cf-4292-8e15-3f12aa2985e2 returns this record as JSON. POST /v1/companies/enrich returns every signal for t-mobile.com.

{
  "signal_id": "7e6ff596-37cf-4292-8e15-3f12aa2985e2",
  "signal_type": "sec-10q",
  "signal_subtype": "customerChurn",
  "detected_at": "2026-11-03T07:04:19.109+00:00",
  "company": {
    "name": "T-Mobile",
    "domain": "t-mobile.com"
  },
  "data": {
    "detail": "Prepaid service revenues fell $198 million or 8% to $2,427 million in the three months ended September 30, 2026, driven by lower average prepaid customer counts and promotional dilution. Vendors offering retention, customer engagement, and loyalty solutions may find opportunities.",
    "metrics": {
      "pct": -0.08,
      "timeframe": "current_quarter",
      "pct_context": "decrease in prepaid revenues for three months ended September 30, 2026",
      "dollar_context": "decrease in quarterly prepaid revenues",
      "dollar_millions": 198
    },
    "quarter": "Q3",
    "summary": "Prepaid revenues drop 8% in Q3 2026 driven by lower average prepaid customers",
    "excerpts": "Prepaid revenues decreased $198 million, or 8%, for the three months ended and decreased $494 million, or 6%, for the nine months ended September 30, 2026.",
    "relevance": 0.7,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/1283699/000128369926000129/tmus-20260930.htm",
    "filing_date": "2026-10-28",
    "filing_year": 2026,
    "fiscal_year": 2026,
    "fiscal_year_end": "09/30",
    "period_end_date": "2026-09-30",
    "sales_relevance": "Customer success tools needed",
    "signal_category": "revenue"
  }
}

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