Wendy's experienced an ordering system outage affecting delivery orders at a Jersey City location, resulting in delivery couriers picking up empty bags.

{
  "signal_id": "3da9824d-90c4-59c7-a2c4-f676a4caa573",
  "signal_type": "reddit-company",
  "signal_subtype": "serviceOutage",
  "detected_at": "2026-08-28T00:40:13+00:00",
  "company": {
    "name": "Wendy's",
    "domain": "wendys.com"
  },
  "data": {
    "nsfw": false,
    "stage": "reported",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
      "outage",
      "food delivery",
      "pos"
    ],
    "post_id": "1w0bqtt",
    "summary": "Wendy's experienced an ordering system outage affecting delivery orders at a Jersey City location, resulting in delivery couriers picking up empty bags.",
    "category": "outage",
    "comments": [
      {
        "url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/comment/p6btwte/",
        "depth": 0,
        "score": 50,
        "author": "Applefan1000",
        "excerpt": "why the hell was he given an empty bag",
        "posted_at": "2026-08-28T00:56:44.000Z",
        "author_url": "https://www.reddit.com/user/Applefan1000/"
      },
      {
        "url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/comment/p6chapl/",
        "depth": 0,
        "score": 45,
        "author": "Agreeable-Date3707",
        "excerpt": "This person is missing their food 🤣 https://www.reddit.com/r/jerseycity/s/herHqEBrt5",
        "posted_at": "2026-08-28T03:08:21.000Z",
        "author_url": "https://www.reddit.com/user/Agreeable-Date3707/"
      },
      {
        "url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/comment/p6cbqwe/",
        "depth": 0,
        "score": 16,
        "author": "Agreeable-Canary-410",
        "excerpt": "He asked for an empty bag the Wendy's worker unknowingly gave him a bag, he set it up like a full bag and took a pick up picture, then he went to the delivery address and took a drop off picture of the empty bag and got paid!! literally for nothing 😂😂",
        "posted_at": "2026-08-28T02:34:44.000Z",
        "author_url": "https://www.reddit.com/user/Agreeable-Canary-410/"
      },
      {
        "url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/comment/p6bv3eh/",
        "depth": 0,
        "score": 14,
        "author": "Ayangar",
        "excerpt": "Hahaha",
        "posted_at": "2026-08-28T01:03:06.000Z",
        "author_url": "https://www.reddit.com/user/Ayangar/"
      },
      {
        "url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/comment/p6bwath/",
        "depth": 0,
        "score": 5,
        "author": "taco-frito-420",
        "excerpt": "what's the IQ range of someone who grabs an empty bag and rides off without even thinking",
        "posted_at": "2026-08-28T01:09:30.000Z",
        "author_url": "https://www.reddit.com/user/taco-frito-420/"
      },
      {
        "url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/comment/p6f1qi0/",
        "depth": 0,
        "score": 2,
        "author": "the_blacksmythe",
        "excerpt": "I saw the same thing in another chain.",
        "posted_at": "2026-08-28T13:49:51.000Z",
        "author_url": "https://www.reddit.com/user/the_blacksmythe/"
      },
      {
        "url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/comment/p6i98eo/",
        "depth": 0,
        "score": 1,
        "author": "No_Intention7461",
        "excerpt": "That’s weird. I ordered Wendy’s and got an extra meal at no cost.",
        "posted_at": "2026-08-28T22:31:44.000Z",
        "author_url": "https://www.reddit.com/user/No_Intention7461/"
      }
    ],
    "evidence": [
      "[post] If you just ordered delivery Wendy’s… bad news",
      "[post] Order system is down & you had a bad uber/grub hub/whatever delivery driver & they knew your order didn’t exist but asked for an empty bag. Hope you get your money back"
    ],
    "virality": "high",
    "post_date": "2026-08-28T00:40:13.000Z",
    "post_kind": "text",
    "post_text": "You’re getting an empty bag :( \n\nOrder system is down & you had a bad uber/grub hub/whatever delivery driver & they knew your order didn’t exist but asked for an empty bag. Hope you get your money back",
    "sentiment": "negative",
    "subreddit": "jerseycity",
    "event_date": "2026-08",
    "post_title": "If you just ordered delivery Wendy’s… bad news",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/jerseycity/comments/1w0bqtt/if_you_just_ordered_delivery_wendys_bad_news/",
    "entity_role": "subject",
    "post_author": "MidniteCheeseburger",
    "upvote_ratio": 0.9,
    "mention_count": 1,
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    "subreddit_url": "https://www.reddit.com/r/jerseycity/",
    "total_upvotes": 109,
    "comments_total": 13,
    "total_comments": 12,
    "event_date_text": "just",
    "other_companies": [
      {
        "name": "Uber Eats",
        "role": "partner"
      },
      {
        "name": "Grubhub",
        "role": "partner"
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    ],
    "post_author_url": "https://www.reddit.com/user/MidniteCheeseburger/",
    "signal_category": "event",
    "comments_included": 7
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}

curl https://signals.autobound.ai/v1/signals/3da9824d-90c4-59c7-a2c4-f676a4caa573 \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"wendys.com","limit":20}'