Multiple executive assistants and end users criticize Workday for dreadful UX, counter-intuitive navigation, convoluted multi-step workflows, and confusing search terminology.

{
  "signal_id": "6059c493-f5b2-5a49-a446-e5c378a05e61",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-21T17:08:51+00:00",
  "company": {
    "name": "Workday",
    "domain": "workday.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "usability",
      "ux",
      "erp",
      "procurement"
    ],
    "post_id": "1xbt0al",
    "summary": "Multiple executive assistants and end users criticize Workday for dreadful UX, counter-intuitive navigation, convoluted multi-step workflows, and confusing search terminology.",
    "category": "usability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rfzj2c5xb36/",
        "depth": 0,
        "score": 13,
        "author": "stepharoozoo",
        "excerpt": "Workday is horrible. I’m at a company that has it now and the UX is dreadful.",
        "posted_at": "2026-10-21T17:11:46.000Z",
        "author_url": "https://www.reddit.com/user/stepharoozoo/"
      },
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rg74jegv6n6/",
        "depth": 0,
        "score": 8,
        "author": "ofthrees",
        "excerpt": "Workday is always a nightmare. Always. Every single thing about it SUCKS.\n\n We had PeopleSoft until a few years ago, and if a task took two actions on one screen in PS (enter info, submit), it takes >8 actions across four or five screens in WD. And that's if you can even figure out how to do it. For every task required in workday, we have four screens of instructions to wade through as to how to a",
        "posted_at": "2026-10-21T20:02:05.000Z",
        "author_url": "https://www.reddit.com/user/ofthrees/"
      },
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rfzkr1aumhu/",
        "depth": 0,
        "score": 7,
        "author": "SadNegotiation8446",
        "excerpt": "Nope, it’s just awful.",
        "posted_at": "2026-10-21T17:12:49.000Z",
        "author_url": "https://www.reddit.com/user/SadNegotiation8446/"
      },
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rfzz74j9ftv/",
        "depth": 0,
        "score": 5,
        "author": "emeraldead",
        "excerpt": "Bwahahaha it's awful.",
        "posted_at": "2026-10-21T17:21:49.000Z",
        "author_url": "https://www.reddit.com/user/emeraldead/"
      },
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rg2j98hpox1/",
        "depth": 0,
        "score": 4,
        "author": "PangolinPossible2732",
        "excerpt": "It’s not your IT dept I met my bf in IT as an EA. The company forces them to work with it and my bf is a main developer for it and it’s a nightmare. He fucking hates it and there is nothing he can do about it. WD is a scam and nothing is streamlined and it’s a nightmare for end users",
        "posted_at": "2026-10-21T18:19:09.000Z",
        "author_url": "https://www.reddit.com/user/PangolinPossible2732/"
      },
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rg3i4amu3j7/",
        "depth": 0,
        "score": 4,
        "author": "somewhatAnnonymous77",
        "excerpt": "I am temping at a company that supports workday clients in HR-Benefits doing annual enrollment right now. (Still job hunting a full time gig)\n\n I consider myself above average when learning new software and it is doing benefits - (which I did for a decade previously).\n\n I share all that to say “you are not the problem!”’",
        "posted_at": "2026-10-21T18:40:52.000Z",
        "author_url": "https://www.reddit.com/user/somewhatAnnonymous77/"
      },
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rgbkzlnlieb/",
        "depth": 0,
        "score": 4,
        "author": "Disastrous-Pie6408",
        "excerpt": "I’m so suspicious of Workday being fit for purpose. About 10 years ago I was voluntold I would be presenting the roll-out of Workday to about 300 people. It was being released on the weekend and I was going to show everyone how to use it on the Monday.\nI said “sure, so teach me how it works and give me the rundown” (had previously done similar for Salesforce and Converga).\n\n Nope, got sent a Power",
        "posted_at": "2026-10-21T21:42:01.000Z",
        "author_url": "https://www.reddit.com/user/Disastrous-Pie6408/"
      },
      {
        "url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/comment/19rg0znowqb8l/",
        "depth": 0,
        "score": 2,
        "author": "throwaway123123100",
        "excerpt": "Wait, workday can be used for “finance stuff”???\nI have only used it for HR.",
        "posted_at": "2026-10-21T17:44:32.000Z",
        "author_url": "https://www.reddit.com/user/throwaway123123100/"
      }
    ],
    "evidence": [
      "[post] Is workday always a fucking search bar guessing game to find ANYTHING or is my company just a mess?",
      "[comment u/stepharoozoo] Workday is horrible. I’m at a company that has it now and the UX is dreadful.",
      "[comment u/ofthrees] We had PeopleSoft until a few years ago, and if a task took two actions on one screen in PS (enter info, submit), it takes >8 actions across four or five screens in WD."
    ],
    "virality": "somewhat_high",
    "post_date": "2026-10-21T17:08:51.000Z",
    "post_kind": "text",
    "post_text": "Idk where else to scream in to the ether about this. Is workday always a fucking search bar guessing game to find ANYTHING or is my company just a mess? Literally when I ask the AP team how to find something they go “try searching for _____” WTF??? Why is there no MENU?\n\nNeed to create a purchase order - no results when searching for “purchase order” ohhhh silly me I should have searched for “requisition!”\n\nSeriously is this normal? My company is SHOCKINGLY IT dumb for its size.",
    "sentiment": "negative",
    "subreddit": "ExecutiveAssistants",
    "post_flair": [
      "Rant"
    ],
    "post_title": "Is workday always a nightmare or does my company just have it set up awfully?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/ExecutiveAssistants/comments/1xbt0al/is_workday_always_a_nightmare_or_does_my_company/",
    "entity_role": "vendor",
    "post_author": "aaabsoolutely",
    "upvote_ratio": 1,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/ExecutiveAssistants/",
    "total_upvotes": 24,
    "comments_total": 21,
    "total_comments": 21,
    "content_warning": "profanity_in_quotes",
    "other_companies": [
      {
        "name": "PeopleSoft",
        "role": "competitor",
        "domain": "oracle.com"
      },
      {
        "name": "Oracle",
        "role": "competitor",
        "domain": "oracle.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/aaabsoolutely/",
    "signal_category": "feedback",
    "comments_included": 11,
    "products_mentioned": [
      "Workday"
    ]
  }
}

curl https://signals.autobound.ai/v1/signals/6059c493-f5b2-5a49-a446-e5c378a05e61 \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"workday.com","limit":20}'