r/TwitterMarketing
What's the one thing a company took away that you still think about?
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Not service complaints - the specific thing. For me it was the Nike Ghost Lace Cleats. Gone one week, no announcement, and when I emailed about it I got a template back thanking me for my feedback. The part that bugs me more than the discontinuation is that there's no way to know whether I was one of ten people who noticed or one of fifty thousand. The company knows. We don't, because we all complained separately into inboxes that don't talk to each other. What's yours?