Workday Named as a Market Shaper in the 2026 Gartner® Emerging Market Quadrant for AI Agents in Human Resources -- Established Vendors
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PLEASANTON, Calif., Oct. 8, 2026 /PRNewswire/ -- Workday, Inc. (NASDAQ: WDAY ), the agentic platform for HR, finance, and IT, today announced it was named as a Market Shaper in the inaugural Gartner Emerging Market Quadrant (eMQ) for AI Agents in Human Resources . With Workday agents, organizations can speed up frontline hiring, cut case volumes, and resolve payroll issues in minutes instead of weeks, freeing HR teams to focus on strategic work, giving managers more time back to lead their teams, and lifting productivity across the workforce. Workday agents are designed to anticipate what needs attention, advise on the best next step, and act to get work done, all within the policies, permissions, and business processes organizations already rely on. In HR, that means support across the full employee lifecycle, helping move candidates through hiring, answering employee questions, and finding missing payroll information before it creates a problem. These agents work together behind the scenes so employees and HR teams always have one simple place to ask for help. The results are fewer routine questions landing in HR's support queue, more time for managers to spend managing their people instead of paperwork, and a measurable productivity lift across the entire workforce. "In HR, the margin for error is effectively zero," said Max Wessel, senior vice president of product at...
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