Importing from HubSpot

Autobound connects to HubSpot to import contacts from your lists. Set up one-time imports for specific campaigns or continuous sync to automatically pull in new contacts as they're added to your lists.

Before you can import contacts, your HubSpot account must be connected to Autobound. You have two options for setting up this connection:

Go to Settings > Integrations in your Autobound account. There, you’ll see the option to connect HubSpot. Follow the prompts to authenticate your HubSpot account.

If you’re already in an AI Studio campaign:

Autobound supports multiple HubSpot authentications, which is especially useful for agencies managing different clients with separate HubSpot accounts.
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Once connected, you can reuse existing authentications or set up a new one
Importing Your Contacts

After authentication, you’re ready to choose the contacts you want to bring in:

1. Choose Your Hubspot List to Import from

Select the HubSpot list (static or active) you want to import from. Learn about Active and static lists here.

2. Continuous Import Option

• To continuously import new contacts as they’re added to your HubSpot list, toggle on the Continuous Import option. Autobound will automatically sync new additions from your HubSpot list every hour, keeping your campaign fresh and up to date.
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• For a one-time import, simply confirm your list selection.

Note: After selecting your list, Autobound will take 30–45 seconds to retrieve all available fields from HubSpot, depending on the number of fields in your CRM. We’re actively working on optimizing this step for faster retrieval.

After selecting your HubSpot list, you’ll see a two-column mapping interface:

• The left column lists your HubSpot fields.

• The right column lets you choose the corresponding Autobound field to map it to.

Map the Email field from HubSpot to Contact Email in Autobound. This is the unique identifier Autobound uses to resolve a prospect’s profile.

• Contact LinkedIn URL – Autobound can typically match an email to a LinkedIn profile automatically for 80–90% of cases. If you want to improve this match accuracy and you’re confident in your HubSpot data, map the LinkedIn URL field here. Make sure to confirm you’re mapping the correct field in Hubspot incase you have multiple LinkedIn URL fields. If the data isn’t clean, you can skip this—Autobound will attempt to resolve LinkedIn profiles using email regardless.

• Contact First Name – Autobound usually pulls First Name from its own data. If you prefer to use the First Name stored in HubSpot, map that field here—otherwise, you can leave it unmapped.

​Note: If you’re creating net new contacts rather than updating existing ones, we recommend including the contact’s name in your upload. This way, HubSpot will automatically populate the new contact with the prospect’s name.

Once you’re done mapping the fields you want, click Save to complete your import setup.

Important: After clicking Save, this process can take a few minutes to complete. You’ll see a purple banner at the top of the table indicating that the import is in progress. Once the banner disappears, refresh the page to see your imported contacts. We’re working on improving this process to eliminate the need to refresh in the future.

If you want to generate content or send emails on behalf of different sellers within your campaign, you’ll need to map the contact owner’s email (i.e., the seller’s email) during the import process.
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To do this, first create the Seller Email column:

During the import process, map the Seller Email field in Autobound to a custom field you've created in Hubspot that contains the user’s email.

Need to modify an existing import? Go to the Settings tab to update the import settings. Learn more about modifying import settings.
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Important: If your Hubspot contact records don’t already have the user’s (seller) email associated (i.e., if it only shows the owner by default), you’ll need to create a custom field for this in Hubspot and ensure it’s populated for each record. This typically involves creating some custom workflows within Hubspot.
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You can easily monitor your imports for any issues. When an import encounters an error, a distinct error indicator will appear in your campaign's data view. Simply click on this indicator to reveal the detailed reason for the problem.

Common errors include the contact couldn't be created or updated in HubSpot, or a mapped column was not found.

Ready to export your campaign data back to HubSpot? Learn more in our Exporting to HubSpot article.